Freight Shipping Guide

Step 1: Register

The very first step to accessing customers looking for transportation services is simply to register as a carrier at uShip.com/register. Don’t worry – the process is FREE, fast, simple and painless. You will simply enter some basic information. uShip will then send a link to your email, which you should click on to activate you new uShip account. That’s all it takes to start booking jobs!

Step 2: Set Up Your Profile

Once you have an account on uShip, you will have a public profile for you business, similar to a Facebook profile. This will be the “face” of your company. Potential customers can view your profile to learn more about you and the services you offer. You should edit your profile to include detailed, accurate information. The better and fuller your profile is, the more your potential customers will trust you. The more customers trust you, the more loads you will win. Upload a picture of your equipment, trucks, and trailers. Be careful that you do not provide contact information, such as an email address or telephone number.

Your profile is also where your feedback will be displayed once you complete some shipments. Customers will write reviews of the service you provide, so that future customers can become familiar with your history and see how satisfied customers were in the past. Reputation and reliability is everything in the transportation industry, so this is your chance to build up your credibility and attract more customers.

As you edit your profile, set up your communication preferences to tell us how often you’d like to be notified of activity on uShip.

 

 

Step 3: Learn to Navigate uShip

Familiarize yourself with uShip by exploring the site to understand how things work. Check out and bookmark some of these helpful pages that you will use frequqently:

  • My uShip: Your “homepage” once you log in. You can access this page using this link, or simply by clicking your username at the top right corner of the page whenever you are signed in. Here you can view shipments you are watching, shipments you have bid on, and shipments you have booked.
  • Find Shipments: This is the ultimate tool for finding loads you want to book. You will be able to filter thousands of jobs down to the perfect jobs for you, based on category of load, origin and destination, time frames, etc. Watch the below video to learn more about Find Shipments and how to use it:


 

Step 4: Learn uShip Vocabulary

  • Bid: This is the offer you provide for your shipping services. You must place an online bid to customers, and if they accept, you will book the shipment.
  • Feedback: When you have completed the job, the customer can leave feedback for you – the more positive feedback you have, the more attractive your bids will be to potential customers.

Step 5: Finding the Perfect Shipments for You

Once you get to the point where you feel comfortable navigating around uShip, you will be ready to book jobs that fit your schedule and needs.Find those loads using the following steps:

  1. Go to Find Shipments: http://www.uship.com/find
  2. Filter the shipments by category: If you have a vehicle trailer, sort for vehicles. If you are a horse transporter, sort for horses. Simply select the category using the filters on the left-hand side of the screen. Select categories you are experienced with and capable of hauling with your equipment.
  3. Search by location: Use the origin and destination searches on the left-hand side of the page to narrow your search by location to find shipments in the area that you service. You can also view and filter results by expanding the map view at the top of the page.
  4. To view results: Your search results will update automatically as you select various filters. You can even save the search preferences you input, so they will be automatically selected for the next time you’re searching for shipments. Using saved search, you can have new and updated results emailed to you daily based on your search preferences.
  5. Selecting shipments: click the title of a shipment to view further details and decide if you will place a bid.

Step 6: Bidding on a Load

  1. Viewing shipment details: Look through the details on the listing to see if it suits you. The route information, weight, dimensions, and other details will be displayed for you.
  2. Question and Answer: If you need more information or to clarify some issue so that you can make an accurate bid, click “Ask a Question” on the shipment details page. Remember, do not include your contact information.
  3. Fill out the bid form: At the bottom of the shipment details page, input your bid details including price and time-frame. The shipper will receive a notification of your pending bid.
  4. Be mindful of bidding on everything and anything. If your bid is accepted and you cannot fulfill the job, it will show up on your profile under “cancellations”. Be strategic about the loads you go for.

Step 7: Winning or Losing the Bid

The customer will either accept or decline your bid, and you will be notified via email either way.

  • If your bid is accepted, you will receive their contact information so that you can contact them and arrange the details. The customer will pay you through uShip.
  • If your bid is declined, you can place a new bid to try to reach an agreement, or move on to another job.

Tips & tricks for booking your first job:

  • Place a couple of bids. It will usually takes more than one bid to book your first job.
  • Bid a little lower at first. When there is no feedback on your profile, you may have to work a little harder to win bids and build up your reptuation. Once you build some feedback, customers will better trust you and you can start charging a premium for your services.
  • Communication is key. Asking questions can serve as a friendly introduction, as well as help you clarify details.