Freight carriers are legally required to carry a minimum amount of insurance, but this insurance provides limited coverage. This required insurance, referred to as “carrier liability,” is limited to 10 cents per pound of the shipment. This carrier liability cannot exceed the invoice value of your shipment. Your carrier should be able to provide you with specific information on coverage, deductibles, and claims management.

Purchasing Additional Freight Cargo Insurance

Because freight is more susceptible to damage than smaller shipments, you may want to purchase additional insurance to cover your items. Freight insurance can be purchased from a variety of third-party companies which offer coverage that exceed carrier liability. A great option is to purchase coverage through uShip Cargo Insurance. This covers approved cargo against damage in addition to lost or stolen goods. If you want to buy additional insurance, you can do so during the booking process. Simply enter the value of your item(s) into the “Coverage Amount” box, keeping in mind the limits of liability established by the insurance policy.

You may also be covered by other sources of insurance, including:

  • Business insurance
  • Homeowners insurance
  • Credit card insurance (if you use it to pay for cost of shipment)
  • Recording damages and filing claims

At delivery, inspect your shipment along with your driver. Note any visible losses or damages. Do not refuse the shipment unless damage has rendered your freight worthless. As soon as possible, unpack and inspect your shipment. Contact your freight carrier and freight insurance company with any hidden damages or losses.

In the case that you have to file a claim for your freight shipment, it is important to take certain actions immediately. File with your freight carrier and freight cargo insurance company as soon as possible, preferably within 24 hours. Carrier liability and freight insurance only covers damage or loss to the goods transported, not lost time, labor, or shipping costs.

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Jim Bramlett

General Manager, LTL Freight at uShip
Jim brings over 36 years of logistics and transportation leadership experience to uShip, where he is general manager of LTL freight. In his role, Jim leads uShip’s strategy development, deployment and sales initiatives to connect LTL carriers directly with shippers through the efficient uShip platform. Before joining uShip, Jim was COO of SmartFreightWare, a transportation management software (TMS) developer. At SmartFreightWare, Jim was responsible for implementing solutions that delivered efficiency for shippers to eliminate time and costs. Jim spent 12 years with Yellow Freight System where he was responsible for developing new services, leading the development of their international services and managing customer segmentation. Jim successfully helped transition Yellow from a pure LTL company to one offering expedited and guaranteed services. Jim has seven years of experience leading third-party logistics companies including Yellow Logistics Services and later founded freightPro.com, an early adopter of the Internet as a platform to engage customers and providers.

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